How to Use Shopify Contact Form Button

1. About Contact Form Button elementClick to copy

1.1. What is Contact Form Button?Click to copy

Shopify Contact Form Button is designed to help you customise your Contact Form.

Contact Form Button element can’t live outside a Contact Form

So, please make sure you have dragged a Contact Form element into the layout before adding the Contact Form Button element.

You can check this video tutorial for more details:

1.2. Access the Contact Form Button ElementClick to copy

  • Step 1: Click on the Shopify elements icon
  • Step 2: Scroll down to the Contact Form Button element or you can search it

Step 3: The Contact Form Button element comes with multiple variations covering most of your needs, but we will continue to add more variations to help you save time. Drag and drop the element you want

2. Contact Form Button Element ConfigurationClick to copy

This element comes with plenty of parameters allowing you to fine-tune content appearance to reach the best possible conversion rate.

Select the element in the layout to see its parameters.

The parameters in the General and Styling tabs are specific for this element.

2.1. General tab’s parametersClick to copy

  • Button Text: Name of the button.
  • Show icon: Hide / Show icon.
    • Icon Position: If you choose to show the icon, you can choose its position from here, either on the Left, on the Right, or on the Top of the Button Text.
2. TRACKING This is a place to set up:
  • Google Analytics event to your GA account. You can find out how to set it up here.
  • Facebook Pixel when a customer clicks on the element. You can read more here.
3. ATTRIBUTES This is a parameter that all elements have. You can read more here.
4. VISIBILITY This is a parameter that all elements have. You can read more here.
5. ANIMATION This is a parameter that all elements have. You can read more here.

2.2. Styling tab’s parametersClick to copy

You can choose Button State, which contains 3 options: Normal, Hover, Active.
1. OVERALL You can read about the OVERALL parameter here.
2. SPACING You can read about the SPACING parameter here.
3. TYPOGRAPHY You can read about the TYPOGRAPHY parameter here.
4. BACKGROUND You can read about the BACKGROUND parameter here.
5. BORDER You can read about the BORDER parameter here.
6. DISPLAY You can read about the DISPLAY parameter here.
7. CUSTOM CSS You can read about the CUSTOM CSS parameter here.

Click to copy

2.3. NoticeClick to copy

After hitting Submit, customer’s messages will go directly to your Customer Email, which is set up in Shopify admin > Settings > General.

If you want to redirect customers after submission, please select the whole Contact form element and enable Redirect after submission.

We have another choice, you can use the Klaviyo element. (Check the article).

3. Frequently Asked QuestionsClick to copy

3.1. Why is the Contact Form Important?Click to copy

Contact Form is the way for visitors to reach you. With a form, sellers can get all the contact information, connect with your audience to start a new lead, and ultimately to improve revenues and page performance.

3.2. What should include in the Contact Form?Click to copy

Name, email address and phone number.

3.3. What are the CTA texts for Contact Form Button?Click to copy

The button text should be only 2-4 words, for example: Contact Us, Connect with Us, Talk to Us or Let’s Chat.

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