How to Use Shopify Customer Form

About Customer Form ElementClick to copy

Summary: Shopify Customer Form is specifically designed to facilitate the effortless collection of customer information, such as names and phone numbers, with the aim of boosting your conversion rates.

You can implement the Shopify Customer Form element whenever you require essential customer information to optimize your marketing and sales efforts.

For more details, please check this video tutorial:

How To Access Customer Form ElementClick to copy

Follow these steps to access the Customer Form element feature:

  • Step 1: Click on the 3rd icon in the Element Catalog which is the Add Shopify element function.
  • Step 2: Click on the Customer Form element in the dropdown menu.
  • Step 3: Drag and drop the element into the page editor and then start using it.

Shopify elements – Customer Form

The Customer Form element comes with multiple variations covering most of your needs, but you can customize your form by adding Customer Form Field, Customer Form Button, and many other elements.

Shopify elements – Customer Form

How To Configure (Setting) For Customer Form ElementClick to copy

This element has plenty of parameters allowing you to fine-tune content appearance to reach the best possible conversion rate.

Select the element in the layout to see its parameters.

Shopify elements – Customer Form
The parameters in the General and Styling tabs are specific for this element.

General SettingsClick to copy

Shopify Customer Tags: To add tags to customers.Shopify elements – Customer Form
Show Confirmation: Enable to show customers’ Success/Error message.
  • Success Message: The text displayed after successful form submission.
  • Error Message: The text displayed after unsuccessful form submission.
Shopify elements – Customer Form
Redirect After Submission: Enable this feature to redirect customers after submission
  • Redirect URL: Enter a URL or select a URL of your site.
  • Redirect Delay (seconds): Redirect after a certain amount of time (min value is 1 second, the max value is 10 seconds)
Shopify elements – Customer Form

Styling SettingsClick to copy

You can check more information about the Styling tab here.

Common CasesClick to copy

  • While Shopify’s Customer Form offers flexibility in collecting essential customer information, users should be aware of customization constraints. Altering default fields or adding new ones might require advanced technical knowledge or additional app integrations.

Frequently Asked QuestionsClick to copy

What Is Shopify Customer Form?Click to copy

This element is specifically designed to facilitate the effortless collection of customer information, such as names and phone numbers, with the aim of boosting your conversion rates.

What Are The Shopify Customer Form Defaulted Fields?Click to copy

They include Name, Email, Gender, and Biography.

Additional ResourcesClick to copy

How to use Shopify Customer Form Button Element

How to Use Shopify Contact Form Element

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