Customer form field

About Customer Form Field Element

Shopify Customer Form Field element is designed to help you easily customize your Customer Form. It helps to gather specific customer information for marketing or internal use, and it can also be used to incentivize customer actions with discounts or offers. You can tailor the form fields according to your specific requirements and branding preferences.

To obtain further information, kindly refer to this video tutorial:

How To Access Customer Form Field Element

  • Step 1: Click on the Elements icon > Then, in the Shopify tab choose the Customer Form Field

  • Step 2: Drag and drop the desired Customer Form Field variant into the page editor

The Customer Form Field includes Email, First Name, Last Name, and Customer Note elements. You can also search for the element in the search bar.

How To Configure For Customer Form Field Element

The Customer Form Field element comes with plenty of parameters allowing you to fine-tune content appearance to reach the best possible conversion rate

Click on the element in the page canvas to access its parameters in the General and Styling tabs, which are specific to this element.

General Settings

Show Label: Hide / Show the label.

Label Position: Position of the label with respect to the input box.

Require Field: Make this field a required field

Styling Settings

You may modify a range of parameters in the Styling tab, such as element size, spacing, typography, colors, and more, to guarantee that the Customer form field element matches the overall layout of your page.

You can check more information about the Styling tab here.

How To Configure For Customer Form Field Element Sub-Elements

The Customer form field element has 2 sub-elements:Field Label and Field input. You can click on the sub-element to see all settings parameters for each sub-element.

Field Label Element Settings

Select the whole Field Label element and in the General tab, there is only one setting for it, which is the Label text. You have to enter the name of the label that you want to display.

The styling settings for the Field Label element are similar to the element styling. You can read more about the element styling settings here.

Field Input Element Settings

| Customer Details: Select customer's details field to populate with data submitted via the form There are 4 options: - First name - Last name - Email - Customer note |

Customer Details: Select customer's details field to populate with data submitted via the form There are 4 options:

- First name

- Last name

- Email

- Customer note

Placeholder Text: Text to show in the input box until your visitors start typing.

Input type: Only display when you select Customer note for Customer Details There are 8 options available:

- Single line text

- Multiple Line Text

- Single Choice

- Checkbox

- Dropdown

- Number

- Date

- Time

Single Line Text

Placeholder Text: Text to show in the input box until your visitors start typing

Multiple Line Text

Line Number: The height of the text is counted in lines (min value is 1, max value is 20).

Placeholder Text: Text to show in the input box until your visitors start typing

Single Choice

Single choice options: You can rename, add more options by entering new lines

Checkbox

Checkbox Label: Enter the name of the checkbox.

Dropdown

Dropdown options: You can rename, add more options by entering new lines

Number

Default number: Setup the default number for customers.

Date

Default date: Setup the default date for customers.

Time

Default time: Setup the default time for customers

For the Styling tab, you may adjust the size, spacing, typography, colors, and more of the Field input element. Simply click on Field input element in page canvas > Navigation to Styling to see those parameters.

Common Cases

  • Note that the Field State options are only visible when selecting the Input Field within the Contact Form Field. Ensure you're selecting the appropriate elements to access these options.

  • If the form has only 1 field, then that field must be an email (required).

Frequently Asked Questions

1. What is the Customer Form Field element used for?

It's used to create custom fields within a customer form to collect specific information from your customers. This information can be used for various purposes, such as order fulfillment, marketing, or customer support.

2. Can I use multiple Customer Form Field elements in one form?

Yes, you can add as many Customer Form Field elements as needed to collect the desired information.

3. Where can I use the Customer Form Field element?

You can use it on any PageFly page, but it's commonly used on checkout pages, contact pages, and landing pages.

Additional Resources

Last updated

Was this helpful?