1. About Customer Form Field Element
1.1. What is Customer Form Field Element?
Shopify Customer Form Field element is designed to help you easily customize your Customer Form.
Please note that:
- Customer Form Field element can’t live outside a Customer Form, make sure that you have dragged a Customer Form element into layout before adding the Customer Form Field element.
- Each Customer Form requires at least one email to function properly.
To obtain further information, kindly refer to this video tutorial:
1.2. Access the Customer Form Field element
- Step 1: Click on the 2nd icon in the Element Catalog which is the Add Shopify element function
- Step 2: Click on the Customer Form Field element in the dropdown menu
- Step 3: Drag and drop the element into the page editor and then start using it.
The Customer Form Field element comes with multiple variations covering most of your needs, but we will continue to add more variations to help you save time.
The Customer Form Field includes Email, First Name, Last Name, and Customer Note elements.
2. Customer Form Field Element Configuration
The Customer Form Field element comes with plenty of parameters allowing you to fine-tune content appearance to reach the best possible conversion rate. All the elements in the Customer Form Field have similar parameters.
To start, drag one element to the layout and select it to see its variables.
2.1. General Configuration
| CONTENT | |
| Label Text: Name of the field. |  |
| Show Label: Hide / Show the label. |  |
| Label Position: Position of the label with respect to the input box. |  |
| Require Field: Make this field a required field |  |
You can get further information about VISIBILITY, ATTRIBUTES, ANIMATION parameters here
2.2. Styling Configuration
For Customer Form Field Styling, aside from the below parameters, you can choose Field State for it, which contains 3 options: Normal, Hover, Selected.
You can check more information about the Styling tab here
To edit detailed information in the Customer Form Field, you can choose Field Input. There are 3 main types of Customer Form Field:
2.3. Edit Email Field
This is one of the required fields to make the Customer Form work. To start, click on the Email element to the layout and select it to see its variables.
2.3.1. General Configuration
| CONTENT | |
| Customer Details: You can choose First Name, Last Name, Email, Customer Note. |  |
| Placeholder Text: Text to show in the input box until your visitors start typing. |  |
You can get further information about VISIBILITY, ATTRIBUTES, ANIMATION parameters here
2.3.2. Styling Configuration
You can check more information about OVERALL, SPACING, TYPOGRAPHY, BACKGROUND, BORDER, DISPLAY, CUSTOM CSS in the Styling tab.
2.4. Edit Name Fields (First Name and Last Name)
To start, click on the First Name or Last Name element to the layout and select it to see its variables.
2.4.1. General Configuration
| CONTENT | |
| Customer Details: You can choose First Name, Last Name, Email, Customer Note. |  |
| Placeholder Text: Text to show in the input box until your visitors start typing. |  |
You can get further information about VISIBILITY, ATTRIBUTES, ANIMATION parameters here
2.4.2. Styling Configuration
You can check more information about OVERALL, SPACING, TYPOGRAPHY, BACKGROUND, BORDER, DISPLAY, CUSTOM CSS in the Styling tab.
2.5. Edit Customer Note Field
To start, drag one of the Customer Note elements to the layout and select it to see its variables.
2.5.1. General Configuration
| CONTENT | |
| Customer Details: You can choose First Name, Last Name, Email, Customer Note. |  |
| Input Type | |
| Input Type You can choose either Email, Single Line Text, Multiple Lines Text, Single Choice, Checkbox, Dropdown, Number, Date, and Time. |  |
| Single Line Text Placeholder Text: Text to show in the input box until your visitors start typing |  |
| Multiple Line Text Line Number: The height of the text counted in lines (min value is 1, max value is 20). |  |
| Single Choice Choice items: You can rename, add or remove options. |  |
| Checkbox Checkbox Label: Name of the checkbox. |  |
| Dropdown Choice items: You can rename, add or remove options. |  |
| Number Default number: Default option given to customers. |  |
| Date Default date: Default option given to customers. |  |
| Time Default time: Default option given to customers |  |
2.5.2. Styling Configuration
You can check more information about OVERALL, SPACING, TYPOGRAPHY, BACKGROUND, BORDER, DISPLAY, CUSTOM CSS in the Styling tab.
3. Notice
Please note that you can only see the Field State options when selecting the Input Field that lives inside Contact Form Field.
4. Key Takeaways
4.1. What should I ask on a contact form?
Email, First Name, Last Name, and Customer Note
4.2. How many fields should a contact form have?
3-5 fields, but the lesser the better, as visitors may get tired and ‘do not be bored’ to fill out your form.
4.3. What size should form fields be?
Around 30-40px height
