YouTube, HTML Videos do not autoplay issue

When using PageFly, you can have an issue that YouTube or HTML Videos do not automatically play on mobile devices. In this article, we will run through some typical reasons for this issue.

This issue is unavoidable because it depends on your customer’s devices and behaviors.

YouTube videosClick to copy

YouTube videos cannot autoplay on mobile devices (This is correct for background YouTube videos)

Please note that if you don’t publish the YouTube video, in the page editor, the video cannot be shown.

HTML videosClick to copy

  • On Safari browser, many customers turn on the Low Power Mode on their phones, this is the reason the HTML videos do not automatically play on mobile devices. This is the same with the Vimeo element, when the customers turn on the Lower Power Mode on their phones, Vimeo videos also do not autoplay
  • Many videos have format errors. MP4, WebM, and Ogg video formats are supported
  • You can show the Image Cover when the video does not autoplay on mobile, this affects positively on customer experience.

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