> For the complete documentation index, see [llms.txt](https://help.pagefly.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.pagefly.io/faq-and-troubleshooting.md).

# FAQ & Troubleshooting

- [Overview](https://help.pagefly.io/faq-and-troubleshooting/faq-and-troubleshooting.md)
- [FAQs](https://help.pagefly.io/faq-and-troubleshooting/faqs.md)
- [Issues with Shopify themes when using PageFly](https://help.pagefly.io/faq-and-troubleshooting/faqs/all-about-issues-of-using-shopify-themes-for-pagefly-pages.md)
- [How we comply with GDPR](https://help.pagefly.io/faq-and-troubleshooting/faqs/how-we-comply-with-gdpr.md)
- [The URL address of my page](https://help.pagefly.io/faq-and-troubleshooting/faqs/the-url-address-of-my-page.md)
- [PageFly Page editor - FAQs](https://help.pagefly.io/faq-and-troubleshooting/faqs/page-editor-faqs.md)
- [Elements - FAQs](https://help.pagefly.io/faq-and-troubleshooting/faqs/elements-faqs.md)
- [Troubleshooting](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting.md)
- [Live site issue](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/live-site-issue.md)
- [Cart Drawer does not Automatically Update](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/live-site-issue/cart-drawer-does-not-automatically-update.md)
- [Responsive mobile horizontal scroll issue](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/live-site-issue/responsive-mobile-horizontal-scroll-issue.md)
- [YouTube, HTML Videos do not autoplay issue](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/live-site-issue/youtube-html-videos-do-not-autoplay-issue.md)
- [Page not fully displayed in theme preview mode](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/live-site-issue/page-not-fully-displayed-in-theme-preview-mode.md)
- [Can't create locales file](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/live-site-issue/cant-create-locales-file.md)
- [Can't create theme.pagefly.liquid](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/live-site-issue/cant-create-theme-pagefly-liquid.md)
- [How to hide Shopify's Default Product Details](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/live-site-issue/how-to-hide-default-product-details-of-shopify.md)
- [PageFly Page List Won't Stop Loading](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/live-site-issue/infinite-loading-error-in-pagefly-page-list.md)
- [Remove the blank space on top of the page](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/live-site-issue/remove-blank-space-on-top-of-the-page.md)
- [Blog page not updated successfully](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/live-site-issue/missing-blog-id.md)
- [The page's style is broken](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/live-site-issue/why-the-pages-style-is-broken.md)
- [Error messages](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/error-messages.md)
- [PageFly Page List Won't Stop Loading](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/error-messages/pagefly-page-list-wont-stop-loading.md)
- [Page Size Limit](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/error-messages/page-size-limit.md)
- [Limit elements on a page](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/error-messages/limit-elements-on-a-page.md)
- [Unable to import your data](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/error-messages/data-is-empty.md)
- [Limit image size](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/error-messages/limit-image-size.md)
- [Unknown error](https://help.pagefly.io/faq-and-troubleshooting/troubleshooting/error-messages/unknown-error.md)


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