What happens if I uninstall PageFly?

OverviewClick to copy

In this article, you will learn about how to uninstall PageFly and what will happen to your PageFly pages if you uninstall the app from your Shopify store.

By following this article, you can uninstall PageFly without encountering any unexpected obstacles.

We also make a video about how to uninstall completely PageFly from your store, you can watch it here:

RequirementsClick to copy

  • To uninstall PageFly, please ensure that you are on the Free plan. If you are currently on a paid plan, kindly downgrade to the Free plan to avoid being charged monthly by Shopify.
  • You can follow this article to downgrade your plan to the Free plan.
  • Check this article to learn more about How PageFly billing works

How To Uninstall PageFlyClick to copy

Step 1: Access Preference To Uninstall PageFlyClick to copy

Go to Preferences > Account > Uninstall PageFly

Note: Select the “All published PageFly pages/sections including images, fonts, etc.” option to remove all PageFly data from your Shopify store. Check more information on what happens to your PageFly data here.

Step 2: Go To Shopify SettingsClick to copy

You’ll see a “One final step” message > Click the “Go to Shopify settings” button to finish the process.

Step 3: Delete PageFly In Shopify SettingsClick to copy

To finish the uninstallation process, in Shopify Settings > Apps and sale channels > click the Uninstall button on the right of PageFly app > Select the reason you want to uninstall PageFly > hit Delete.

A notification on the Shopify Apps page will confirm that PageFly has been successfully deleted.

Tips And Best PracticeClick to copy

Instead of uninstalling PageFly, you should downgrade your plan to the free plan to retain your data. This way, you can continue to edit pages you’ve built and utilize all of PageFly’s elements and features.

Important: With the FREE plan, you have 1 slot (section/page) publishable; the other pages and saved sections will be unpublished and will not show on your store anymore.

If you uninstall PageFly and reinstall the app, a new pricing plan will be automatically applied, there is no way to go back to the old pricing plan.

Go to PageFly dashboard > Click on the PageFly plan > Change plan button

You will get to the pricing table, where you can downgrade to the FREE plan.

Frequently Asked QuestionsClick to copy

Is It Possible To Restore Data After Deleting PageFly?Click to copy

Once the uninstall process starts, all data will be permanently deleted and cannot be recovered.

If you uninstall PageFly directly from Shopify settings, your PageFly data will be stored for 24 hours. After 24 hours, all PageFly data will be removed and cannot be recovered. All pages and sections published in the live store will be kept and continue to show but you won’t be able to edit them any further.

If you want to edit your page(s) again, simply reinstall PageFly within 24 hours.

What Happens If I Uninstall PageFly?Click to copy

After uninstalling PageFly, you will have the option to choose what data to remove in the Data Handling box.

  • PageFly Data That Must Be Removed: These data must be removed when uninstalling PageFly per Shopify policy.
  • All PageFly pages and sections
  • Legacy page analytics data
  • Option swatches
  • Uploaded fonts
  • Configured global styles
  • Trashed items
  • Unused Bearie coins

After uninstalling the app, the frontline store with all published pages and sections will remain visible, but you will not be able to edit them from the PageFly app. All settings in Global Styling, Option Swatches, and all unpublished pages and sections will be permanently deleted, even if you reinstall the app.

  • Theme Data Generated by PageFly – Optional Removal: The theme data is generated by PageFly when you use it to customize your store’s pages. You can choose to remove this data or keep it when uninstalling PageFly.
  • Active theme templates
  • Asset theme: images, fonts,…

Note: If you choose to delete the Theme data, all images, custom fonts, published and unpublished pages, and sections will be permanently removed. This will cause any pages created with PageFly to not display correctly in live view.

If you want to keep your published pages intact, you should not select the option to remove this data.

What Are Some Important Notes To Consider When Uninstalling PageFly?Click to copy

Please consider the following things:

  1. Once the uninstall process starts, if you close or reload the page during the data removal process, the process will stop. However, any data deleted before the stoppage will remain irrecoverable.
  2. After data removal is complete, if you don’t finish step 3: Delete PageFly in Shopify settings, you will be redirected to the PageFly dashboard with no data saved.

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