Overview
Sometimes, when you edit pages with PageFly you will see this message “An error occurred, please try again”.
The error is not a specific case, it can be caused by different reasons and PageFly cannot detect the root cause.
How To Fix The Unknown Error
When you see this message, don’t worry. Simply contact the PageFly Support Team as soon as possible.
Our Support team will check the error, find out the problem and fix it for you! So do not hesitate to contact us, we are willing to assist you anytime.
Tips And Best Practice
Providing relevant materials when contacting our live chat support can expedite the process of identifying and resolving your issue. To help our operators assist you more efficiently, we recommend preparing the following information ahead of time:
- Elaborate The Question/Issue With A Screenshot Or A Video
- Provide The URL Of The Live Page/The URL Of The Page Editor
- Grant Access To Shopify Admin
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