What happens if I uninstall PageFly?

Overview

In this article, you will learn about how to uninstall PageFly and what will happen to your PageFly pages if you uninstall the app from your Shopify store.

By following this article, you can uninstall PageFly without encountering any unexpected obstacles.

PageFly Uninstall Agreement

You must agree to the uninstallation terms before proceeding:

Before proceeding, please note

• The uninstall process will automatically terminate your subscription; Shopify will handle all billing matters according to Shopify's policies.

• Backing up your created pages, sections, or any important content you may want to use later. See how to export PageFly pages and sections

• You can follow this article to downgrade your plan to the Free plan instead of uninstalling.

How To Uninstall PageFly

Step 1: Access the uninstall process

Go to Preferences > Account > Uninstall PageFly

Step 2: Survey questions

You'll be presented with a brief survey about your reasons for uninstalling PageFly.

Step 3: Agreement acceptance (Required)

You must agree to the uninstallation terms to proceed. Read the terms, then check the agreement box.

Step 4: Data deletion (Required)

Once you confirm delete, PageFly will begin removing all data, including:

PageFly app data:

• All PageFly pages and sections

• All Page analytics data

• All A/B testing campaigns and analytics data

• All option swatches

• All uploaded fonts

• All configured global styles

• All saved templates and sections

• All trashed items

Published theme content:

• All published PageFly pages and sections

• All PageFly code and theme modifications made by PageFly

Step 5: Final step

After data removal is complete, you'll see a "One final step" message. Click the "Go to Shopify settings" button to complete the process.

You'll be redirected to Shopify Settings > Apps and sales channels. Click the Uninstall button next to PageFly.

A notification on the Shopify Apps page will confirm that PageFly has been successfully deleted.

Tips and best practices

Double-check and remove all PageFly code in your Shopify store

Please kindly follow these steps:

1. Go to your Online store > Themes > Edit Code

1. Enter “PageFly” in the search bar to filter all PageFly liquid files

1. Delete liquid files containing "pagefly" in their name.

1. Open the Theme.liquid file > Find all PageFly code and delete it

Scroll down > Open Locales folder > Open en.default.json file > Find and delete this PageFly code:

"pagefly": {
"products": {
"product": {
"regular_price": "Regular price",
"sold_out": "Sold out",
"unavailable": "Unavailable",
"on_sale": "Sale",
"quantity": "Quantity",
"add_to_cart": "Add to cart",
"back_to_collection": "Back to {{ title }}",
"view_details": "View details"
}
},
"article": {
"tags": "Tags:",
"all_topics": "All topics",
"by_author": "by {{ author }}",
"posted_in": "Posted in",
"read_more": "Read more",
"back_to_blog": "Back to {{ title }}"
},
"comments": {
"title": "Leave a comment",
"name": "Name",
"email": "Email",
"message": "Message",
"post": "Post comment",
"moderated": "Please note, comments must be approved before they are published",
"success_moderated": "Your comment was posted successfully. We will publish it in a little while, as our blog is moderated.",
"success": "Your comment was posted successfully! Thank you!",
"comments_with_count": {
"one": "{{ count }} comment",
"other": "{{ count }} comments"
}
},
"password_page": {
"login_form_message": "Enter store using password:",
"login_form_password_label": "Password",
"login_form_password_placeholder": "Your password",
"login_form_submit": "Enter",
"signup_form_email_label": "Email",
"signup_form_success": "We will send you an email right before we open!",
"password_link": "Enter using password"
}
}

If you have assigned a single product page to multiple products, locate the product.liquid, collection.liquid, and index.liquid files in your theme directory to revert each file to its original version.

Alternative to Uninstalling

If you're unsure about permanently removing PageFly, consider these alternatives:

1. Downgrade to Free plan: If cost is a concern, you can downgrade to continue using PageFly with 1 publishable page/section.

2. Archive important content: Export and save your pages and sections before uninstalling.

Need help?

If you're experiencing issues or have concerns, please contact our 24/7 support team before uninstalling. We're here to help resolve problems and may offer solutions you haven't considered.

Frequently Asked Questions

1. Is it possible to restore data after uninstalling PageFly?

No, data restoration is not possible since you confirmed the deletion.

Once the data deletion process begins, all data will be permanently deleted immediately and cannot be recovered. There is no grace period or temporary storage of your data.

If you need to keep any designs or content, you must manually back them up before starting the uninstall process.

2. What happens to my live store after uninstalling PageFly?

Your live store will be immediately affected:

• All pages and sections created with PageFly will be removed from your store.

• Your store will revert to using default theme templates where PageFly was previously active.

• Any custom PageFly styling or functionality will be lost.

To minimize disruption, ensure you have alternative pages ready or be prepared for temporary display issues while you rebuild your store's design.

3. What about my subscription and billing?

Billing changes:

• Your PageFly subscription is terminated immediately upon uninstallation.

• You may continue to be charged until the end of your current Shopify billing cycle (this is managed by Shopify's billing system, not PageFly).

• Any special pricing, discounts, or promotional rates will be permanently lost.

• If you reinstall PageFly later, you will be subject to the pricing plans in effect at the time of your installation.

4. Can I stop the data deletion process once it starts?

The process behavior depends on which stage you're at:

During the data removal process:

• If you close or reload the page while data is being removed, the process will stop

• However, any data that was already deleted before the interruption will remain permanently irrecoverable

• You may end up with partially deleted data, which can cause display issues on your store

After data removal is complete:

• If you don't complete the final step (deleting PageFly in Shopify settings), you will be redirected to the PageFly dashboard

• At this point, your PageFly data will already be gone and cannot be restored

• Your app will still be technically installed in Shopify, but with no usable data

Important considerations:

• Interrupting the process can leave your store in an unstable state with some PageFly elements removed but others remaining

• If you accidentally interrupt the process, you should still complete the final Shopify uninstall step to avoid confusion

• Contact our support team immediately if you experience issues due to an interrupted uninstall process

Recommendation: Once you start the uninstall process, it's best to let it complete fully without interruption to avoid potential issues with your store's display and functionality.

5. Will I receive confirmation of the uninstallation?

Yes, you will receive:

• Visual confirmation within the PageFly app during the process.

• Confirmation from Shopify once you complete the final uninstall step in the Shopify admin.

• Email notification confirming the completion of uninstallation.

6. What if I change my mind after uninstalling?

Unfortunately, there's no way to recover your previous data.

If you decide to use PageFly again:

• You'll need to reinstall the app from the Shopify App Store

• You'll start with a completely fresh PageFly app.

• You’ll be subject to the pricing plans in effect at the time of your installation.

Still need help? Contact our 24/7 support team through live chat before making your final decision. We're here to help you find the best solution for your needs.