How to Use Shopify Customer Form

1. About Customer Form ElementClick to copy

1.1. What is Shopify Customer Form?Click to copy

Shopify Customer Form element is designed to help you easily gather customer information (e.g. their name and phone number) to increase your conversion rate.

Note:
  • All data collected by the Customer Form will show up in the Customers area of your Shopify admin.
  • Each email address can only be submitted once in the Customer form.

1.2. Access to Shopify Customer FormClick to copy

Access the Customer Form element

Step 1: Click on the 3rd icon in the Element Catalog which is the Add Shopify element function

Step 2: Click on the Customer Form element in the dropdown menu

Step 3: Drag and drop the element into the page editor and then start using it.

Customer form

The Customer Form element comes with multiple variations covering most of your needs, but you can customize your form by adding Customer Form Field, Customer Form Button, and many other elements.

Customer form

For more details, please check this video tutorial:

2. Customer Form Element ConfigurationClick to copy

This element has plenty of parameters allowing you to fine-tune content appearance to reach the best possible conversion rate.

Select the element in the layout to see its parameters.

Customer form
The parameters in the General and Styling tabs are specific for this element.

2.1. General ConfigurationClick to copy

CONTENT

2.1.1. Shopify Customer TagsClick to copy

Add tags to customers. Learn more here.

Customer form

2.1.2. Show ConfirmationClick to copy

Enable to show customers’ Success/Error message.

  • Success Message: The text displayed after successful form submission.
  • Error Message: The text displayed after unsuccessful form submission.

2.1.3. Redirect After SubmissionClick to copy

Enable this feature to redirect customers after submission.

  • Redirect URL: Enter a URL or select a URL of your site.
  • Redirect Delay (seconds): Redirect after a certain amount of time (min value is 1 second, the max value is 10 seconds)
Customer form

2.2. Styling ConfigurationClick to copy

You can check more information about OVERALL, SPACING, TYPOGRAPHY, BACKGROUND, BORDER, DISPLAY, CUSTOM CSS in the Styling tab here

Styling tab’s parameters
1. OVERALL You can read about the OVERALL parameter here.
2. SPACING You can read about the SPACING parameter here.
3. TYPOGRAPHY You can read about the TYPOGRAPHY parameter here.
4. BACKGROUND You can read about the BACKGROUND parameter here.
5. BORDER You can read about the BORDER parameter here.
6. DISPLAY You can read about the DISPLAY parameter here.
7. CUSTOM CSS You can read about the CUSTOM CSS parameter here.

3. Frequently Asked QuestionsClick to copy

3.1. What is Shopify Customer Form?Click to copy

This element is designed to quickly gather customer information (e.g. their name and phone number) to increase the conversion rate.

3.2. What are the Shopify Customer Form defaulted fields?Click to copy

Name, Email, Gender, Biography

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